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Professional Services...

Professional Services Client's Challenge...
Mature enterprise was losing customers, Board respect and market share. Management and staff effectiveness were deteriorating, strategic initiatives were not being implemented and financial goals were not being achieved.
Our Approach...
Interviewed customers, staff, Board members and management at all levels. Analyzed: best-practices, competitive intelligence, management's and Board's growth goals and financial model.
Designed and guided the implementation of new Board and management structure, talent and decision-making and management reporting processes.
 
Professional Services Client's Challenge...
Investors and senior management team were committed to an IPO or acquisition of enterprise and to quickly strengthening the quality and effectiveness of the organization, strategic initiatives, business plans, customer service, management and product development processes.
Our Approach...
Analyzed competitive threats and management's strategic goals.
Developed business and organization plans and participated in early stages of restructuring process that culminated in client's successful acquisition by global enterprise.
 
Professional Services Client's Challenge...
Critical stakeholders, including key members of senior management, were dissatisfied with enterprise's effectiveness in terms of management and Board relations, organization effectiveness, services quality and the planning and implementation of technological innovation.
Our Approach...
Analyzed: best-practices, interviewed wide variety of stakeholders and analyzed management's goals and extensive U.S. research focused on improving the enterprise's effectiveness.
Designed, and assisted with the implementation of restructuring involving technology, management talent and processes - including more effective alignment of the Board of Directors and management.
 
Professional Services Client's Challenge...
CEO of merged US enterprise was committed to success, but concerned about the prospects, given the direction of the foreign parent in terms of organization structure and mandated policies and practices.
Our Approach...
Analyzed: competitive threats, best-practices and management's quantitative and qualitative goals.
Established implementation management process, resources and organization and operations plans.